Review on 4wd rentals with Australia4wdrentals

From: Tammy S
Sent: Tuesday, June 21, 2022 3:44 PM
To: Marg Accounts Australia4WheelDriveRentals Subject:
Re: Hi Tammy - Multiple tyres damage
We appreciate the lengths you've gone to for this to be clear for everyone involved.
Best of luck with your recovery.
Tammy

From: Kim B
Sent: Tuesday, June 21, 2022 4:03 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Kim - Booking cancelled - Refund processed - email from Marg
Hi Marg, Have just checked my card and can see the payment is there pending.
Thankyou so much for all your help with this, I look forward to booking with you again for next year.
Kind regards Kim

From: Nancy
Sent: Monday, 11 April 2022 6:25 PM
To: 'Marg Accounts Australia4WheelDriveRentals' Cc: [email protected]
Subject: RE: Nancy
HI Rob
We are back from Uluru/alice - was amazing!
Car was just fantastic!!!!! Thanks for ev thing. ON a sad note, our friends have pulled out of the July 1st trip to Darwin ? therefore we will not be going.
Can you please cancel the cars and offer to others?
Im so sorry about this as you did us special favours etc.. and always so helpful and friendly.
Will contact you when Darwin crops up again Thanks for everything Cheers Nancy

From: Margaret B
Sent: Thursday, 31 March 2022 8:00 AM
To: Marg Accounts Australia4WheelDriveRentals Cc: [email protected]
Subject: Re:Margaret - 4wd Safari LC - Refund from Britz from Rob & Marg @ www.australia4wdrentals.com
Wow!
Thanks so much Rob and Marg!!!
Arm is well healed so will have to think about coming up there maybe next year.
Hope all is going well, and hear tourism up there is doing well, so very glad to hear.
My details are as follows: Thanks MB

From: Matt McF
Sent: Wednesday, 9 March 2022 11:43 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Matt see below re Change new extended dates
Your Europcar reservation request for - MATT McF
Thanks mate - you're a genuine legend!
Appreciate it Matt Sent from my iPhone

From: Xander G
Sent: Tuesday, 1 March 2022 11:59 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Hi Alex all done see beow - please allow Marg a few days to check all and reticket it for you regards Rob :
Amazing thanks, let me know how you go with Britz on cancelling the original one too.
Thank you both again so very much Xander

From: Xander G
Sent: Tuesday, 1 March 2022 10:18 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Alexander Information only on the Standard quote we just sent you regards Rob
Thank you so much Rob and Marg for your help!
Apologies for all the messing around, provided we dont get delayed by any covid measures this I HOPE is our final booking. 5 stars for your service guys youve been amazing thank you!

From: Hannah C
Sent: Wednesday, 16 February 2022 7:54 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Thanks Hannah I will get Marg to confirm it soon tonight regards Rob (I have a hold on it anyway) Booking: Cheapa 4WD Camper: Alice Springs, 05 Apr 2022 - Alice Springs, 10 Apr 2022 (The Low Road) Hannah
Hi Rob, Thank you for all of your help.
I have really appreciated it.
You have gone above and beyond. Have a lovely night.
Hannah

From: Trilby D
Sent: Thursday, 16 December 2021 3:38 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Hi Trilby Rob here from Australia 4wd Rentals on a late Sunday night - Re Sydney 4wd
Hi Marg & Rob Thanks for getting back to me, including putting that quote sent through to me, really appreciate it.
We'll look into it. And come back to you guys next time and hopefully the dates line up better!
Cheers Trilby

From: Michael M
Sent: Tuesday, 30 November 2021 2:40 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Hi Tracey and Dan) (Broome Rentals) Can you please especially quote Michael M 2022 regards Rob Berude and Marg Chong from www.australia4wdrentals.com
Hi Rob, I spoke to Dan at Broome and all questions were answered. So, I have made a booking for the Trayon.
Once again, thank you for introducing us to this option.
Without your help we would never have found it.
Now to arrange the mortgage you spoke of. Also, we've cleared a space in our kitchen for the toaster which I won!
Cheers, Michael

From: Mel T
Sent: Saturday, 27 November 2021 6:07 AM To: 'Marg Accounts Australia4WheelDriveRentals'
Subject: RE: - Hi Marty a few things also with the ticket - all fine but for you to know Regards Rob Australia4wdrentals
Thanks Marg and Rob,
Much appreciated and all info received ok.
We will go through the documents and get them signed and returned to you along with flight details.
We actually arrive 4 days before picking up the vehicle as we will spend some time in Darwin before and after travelling around Kakadu/Litchfield. Thanks again for all you help with our booking Rob.
Hope you can get home soon.
Cheers Mel and Marty


In 2020 and 2021 we saw refunds due to covid and the supplier Britz THL was excellent.

From: Christopher B
Sent: Monday, 15 November 2021 5:44 PM
To: Marg Accounts Australia4WheelDriveRentals Cc: [email protected]
Subject: Re: Chris - Cheapa refund processed - email from Rob & Marg www.australia4wdrentals.com
Thanks very much Marg and Rob.
We have received the refund now. All the best. And hope to one day be able to make the long awaited trip to NT.
Thank you for all your help.

From: Kevin S
Sent: Monday, 15 November 2021 11:36 AM To: [email protected]
Subject: Re: Hi Kevin - I'm on it right now again - thanks Rob [email protected] : Kevin & Anne Slaven Trip
Hi Rob - many thanks for the chats, for providing the Britz quotes and for putting us in touch with both Fiona and Tracey where fantastic but given vehicle type and timing of availability we have gone with a Trayon.
Thanks again for your quick and open feedback - very much appreciated. I will be sure to recommend you as the "first port of call" to others.
Cheers - Kevin

From: Jean McM
Sent: Tuesday, 24 August 2021 10:39 AM
To: [email protected]
Cc: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Jean - Apollo - Best news ever - we have had all day - from Rob & Marg www.australia4wdrentals.com
Hi Rob and Marg
We are now chilling in Broome after an exciting trip along the Gibb River Road.
Thanks so much for your input.
Funnily enough after changing the dates we ended up being here for the Staircase to the Moon! I'll attach a few pics!
Cheers Jean and Cath!

From: Antony J
Sent: Saturday, 16 October 2021 7:32 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Antony - Hi Antony as promised here is the car quote regards rob Australia4WheelDriveRentals Group Freecall 1800 107 371 - 10.10.2021
Rob: thank you for all your hard work in putting together rates for our proposed vehicle hire out of Alice Springs in April 2022.
The all-up comparative costs quoted by another company (including insurances, extra driver and non-free kms charged) are about $250 less than your quote.
This is a significant amount and consequently I have made our booking with.
Your service and attention to detail has been excellent and I am sorry that it hasn't resulted in our doing business together.
Best wishes and Kind Regards: Antony

From: Jack C
Sent: Thursday, 23 September 2021 2:07 PM
To: Marg Accounts Australia4WheelDriveRentals Subject: Re: Jack - Britz refund processed - email from Rob & Marg www.australia4wdrentals.com
Hi team, I have received the refund! Stay safe!
Regards, Jack

From: Michele K-S
Sent: Thursday, 16 September 2021 6:50 AM To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Hi Tracey/Dan could you please change the quote to 2022 regards
Rob Australia4wdrentals.com : Camper Hire Vehicle Rental Quotation)
Many thanks Rob for all the help you are giving me.
I am very keen to go with the supplier as they have such excellent reviews (as do you).
I will just wait for them to get back to me with the quote with the correct dates and maximum insurance cover.
Thanks again, Michele K-S

From: ashley h
Sent: Wednesday, 8 September 2021 7:23 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Ashley - BRITZ refund processed - email from Rob & Marg www.australia4wdrentals.com
Received, thank you. Looking forward to booking with you guys in the not too distant future.
Ash

From: Susan W
Sent: Saturday, 4 September 2021 7:21 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Susan - 4wd Outback - Britz refund processed - email from Rob & Marg www.australia4wdrentals.com
Hi Rob and Marg. Refund received with many thanks. Susan

From: Alex R
Sent: Thursday, 2 September 2021 6:00 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Hi Alex here are some Parks PDF's on locations you have planned to go to regards Rob Australia4wdrentals (They are a few years old now but still may help you)
Awesome, thank you!

From: Ric G
Sent: Thursday, 2 September 2021 4:08 PM
To: [email protected]
Subject: Hi Rob, the balance of funds has come through.
I must thank you for your help and patience, regards Ric

From: Jonathan D
Sent: Wednesday, 1 September 2021 11:02 AM
To: Marg Accounts Australia4WheelDriveRentals Subject: Re: Jonathan - 4wd Outback - Britz refund - from Rob & Marg www.australia4wdrentals.com
Received! Thanks so much for your help. Thanks Jonathan

From: Simon L
Sent: Wednesday, 1 September 2021 2:29 PM
To: [email protected] Cc: Marg Accounts Australia4WheelDriveRentals
Subject Simon - Cheapa refund of $4294.00 received
Rob / Marg, Payment of $4,294.00 has been received.
Very much appreciated.
Lorraine is still in France but we are hoping she returns in about 4 weeks - fingers crossed! Stay safe.
Warm regards Simon

From: Susan W
Sent: Friday, 27 August 2021 9:02 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Susan - 4wd Outback - Britz refund - Pls advise bank detail - email from Rob & Marg
Hi Rob and Marg Thank you so much for getting this refund. It didn't take too long. We're planning for a repeat attempt next August.
Thanks again Susan.

From: Zach
Sent: Tuesday, 17 August 2021 4:50 PM
To: Marg Accounts Australia4WheelDriveRentals Subject: Re: Zachary - Britz refund processed - email from Rob & Marg www.australia4wdrentals.com
Hey Rob and Marg I have received the refund, thanks for the help through the booking and cancelation process.
Zach


From: Jean McM
Sent: Tuesday, 24 August 2021 10:39 AM To: [email protected]
Subject: Re: McM Jean - Apollo - Best news ever - we have had all day - from Rob & Marg www.australia4wdrentals.com
Hi Rob and Marg We are now chilling in Broome after an exciting trip along the Gibb River Road. Thanks so much for your input. Funnily enough after changing the dates we ended up being here for the Staircase to the Moon! I'll attach a few pics!

-----Original Message-----
From: Katie P
Sent: Tuesday, 13 July 2021 2:27 PM
To: [email protected]
Subject: Thank you Hi Marg and Rob Just a quick note to say thank you for your wonderful service. We'll definitely be in touch next time we need a hire.
All the best returning home. Katie and Matt


From: Brad van W
Sent: Monday, 23 August 2021 11:48 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Brad - Cancelled booking: 4WD Safari - Refund - email from Rob & Marg
Thanks guys, really appreciate all the help with this.
I can understand it's a lot of work for no reward on your side!
I'll be back to book in the lead up to the dry season next year with a bit of luck.
Cheers Brad

From: Francesca J UK
Sent: Monday, 26 July 2021 5:51 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Francesca - Refund processed - from Rob & Marg www.australia4wdrentals.com
Hi Rob and Marg, Refund received. Many thanks for your help.
Best wishes, Francesca


From: Claire S
Sent: Friday, 23 July 2021 2:04 PM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: Claire - Refund processed -Email from Rob & Marg
Hi Rob & Marg, I have received the refund, thanks very much.
Claire

From: teresa d
Sent: Wednesday, 21 July 2021 10:03 AM
To: Marg Accounts Australia4WheelDriveRentals Subject: Re:Teresa - 4wd Trailfinder cancelled - email from Rob & Marg www.australia4wdrentals.com
Hi Marg and Rob, you two are amazing.
Cant thank you enough for all your help in these very hard times.
We shall re-book down the track and will be definitely contacting you when we can do this all again.
Again Thank you both so much.
Teresa and Alan

From: Ingrid H
Sent: Monday, 19 July 2021 6:16 AM To: Margaret and Rob Berude Subject: Re: Ingrid - Final sign ticket ackr - CHEAPA 4wd Trailfinder - from Rob & Marg www.australia4wdrentals.com
Hi Rob and Marg, Just wanted to say thank you so much for all your help organising our trip to the NT last week - it was phenomenal!
We were so lucky to get through with all the COVID restrictions, and had a fantastic week exploring the beautiful territory.
The 4WD was awesome - had everything we needed and so much fun to adventure in. Thank you again for all your assistance!
All the best, Ingrid

From: Gemma
Sent: Wednesday, 21 July 2021 7:37 AM
To: 'Marg Accounts Australia4WheelDriveRentals'
Subject: RE: Deb
Refund ready - email from www.australia4wdrentals.com
Hi Marg and Rob, Thanks so much for this, we are so sad not to currently be in the NT/WA but very much looking forward to re-arranging our big adventure with you.
Thanks for all your help in securing our refund. We hope you are both doing okay.
Cheers, Gemma

Multiple Bookings
From: Jeanette R
Sent: Sunday, 18 July 2021 5:22 AM
To: Marg Accounts Australia4WheelDriveRentals
Subject: Re: [EXT] eanette - MAUI 2wd 6Berth River - Refund - from Rob & Marg @ www.australia4wdrentals.com
Thanks so much Marg and Rob.
Our trip was wonderful thanks to you guys.
I very much appreciate you processing these refunds and I'm so sorry you have to process so many.
Very stressful for you and a lot of work.
I hope things will improve in the future so we can book our next trip with you.
Take care and best wishes, Jeanette

From: Susan S
Sent: Wednesday, 14 July 2021 9:54 AM To: Marg Accounts Australia4WheelDriveRentals
Subject: RE: Susan - BRITZ Refund - processed - Email from Rob & Marg Hi Marg.
We have received your refund thank you very much. Kind Regards, Susan.

-----Original Message-----
From: Katie P
Sent: Tuesday, 13 July 2021 2:27 PM To: [email protected]
Subject: Thank you Hi Marg and Rob Just a quick note to say thank you for your wonderful service.
We'll definitely be in touch next time we need a hire.
All the best returning home.
Katie and Matt

From: Meredith K
Sent: Monday, 12 July 2021 11:13 AM
To: 'Margaret and Rob Berude'
Subject: RE: Meredith - 4wd Outback - Britz refund processed - from Rob & Marg @ Australia 4 Wheel Drive Rentals
Hi Rob and Marg, Thank you for the below advice. I have now received this payment.
Thanks again for all your help and keeping the agent fee open dated for a future trip.
We are still hopeful of completing our Gibb River trip so will be back in touch when we can figure our when to do this.
Many thanks again Meredith Kelly

From: Holly L
Sent: Saturday, 3 July 2021 6:53 PM
To: [email protected]
Subject: RE: Quote: Britz Outback 4WD: Broome, 23 Jun 2022 - Broome, 03 Jul 2022 (Standard) Holly
Rob Thank you for all your quotes - particularly at 2am in the morning! I will review tomorrow and get back to you
Holly

From: Suzie S
Sent: Saturday, 3 July 2021 2:36 PM To: Margaret and Rob Berude Subject: Re:Suzie -BRITZ Refund - from Rob & Marg www.australia4wdrentals.com
Great thanks Rob. I can confirm it has arrived. ?? Sent from my iPhone

From: Jeanette R
Sent: Sunday, 27 June 2021 8:42 PM To: Margaret and Rob Berude
Subject: Re: [EXT] Jeanette - from Rob & Marg Thanks for everything!
Day one has been fantastic. Trephina gorge was amazing. Hope you're both well. Best wishes, Jeanette

From: Bruno
Sent: Saturday, 26 June 2021 2:58 PM
To: Margaret and Rob Berude Subject: Re:
Bruno - Depart June 26 from ASP.
Hi Rob Sorry we had to cancel but thanks for your efforts.
We are not sure about our next travel dates but we will let you know soon enough.
Meanwhile I hope we can get this virus business under control; sooner rather than later. Bruno

From: Daniel C
Sent: Monday, 21 June 2021 8:26 AM
To: Margaret and Rob Berude Subject: Re: Daniel - Refund processed - CHEAPA 4wd Camper - email from Rob & Marg Thanks Rob, all received.
Will be in touch when we next have an opportunity to book in for a trip. Cheers Dan


From: Charles D
Sent: Sunday, 20 June 2021 6:14 PM To: Margaret and Rob Berude Cc: [email protected]
Subject: Re: Charles - Refund o processed - BRITZ 4wd Outback - email from Rob & Marg
Hi Rob and Marg, I hope you're both well. Thanks so much for organising this. All received! Speak soon, Charles ed!

-----Original Message-----
From: David
Sent: Saturday, 19 June 2021 8:59 AM
To: Margaret and Rob Berude Subject: Re: 18.06.2021 - Hi David - 4wd Outback information only on the 2 discounted quotes we just sent you regards Rob Berude and Marg Chong from www.australia4wdrentals.com
Hey Rob We won't be going ahead with this booking.
Thanks for the discussion and your help yest.
Your client service was excellent regardless of this outcome. Happy to take a call if need be.
Kind regards David
Sent from my iPhone

From: James McM
Sent: Thursday, 17 June 2021 4:39 AM
To: Margaret and Rob Berude Subject: Re: James - Refund - Apollo 4wd Adventure Camper - from Rob & Marg www.australia4wdrentals.com
Thanks Marg and Rob, Its been a pleasure dealing with you both.
We look forward to travelling with you in the near future!
Kind Regards, James and Anna

From: Martine H
Sent: Thursday, 17 June 2021 12:44 PM To: [email protected]
Subject: Re: Hi Martine - Confirmed the booking with britz a few minutes ago and just got the confirmation paperwork see below Booking: Britz Safari Landcruiser 4WD: Alice Springs, 07 Aug 2021 - Alice Springs, 14 Aug 2021
Martine - Holberton Hi Rob,
That's great news!!! YAY! Thank you.

From: Nicole
Sent: Saturday, 12 June 2021 2:53 PM
To: Margaret and Rob Berude Cc: [email protected]
Subject: Re: Nicole - Final Ticket - 4wd Safari LC - from Rob & Marg @ www.australia4wdrentals.com
Hi Margaret and Rob, I wanted to put it in writing our intention to cancel our booking.
Our group of friends have had to cancel as they were coming to Broome this week.
So our whole trip is ruined. I would like to request a full refund please.
We are very sad to have to do this but thank you for your understanding and amazing help with everything to date.
You guys are fantastic and I hope to book with you sometime in the future. Thank you, Nicole


From: Luke B
Sent: Tuesday, 8 June 2021 6:14 AM To: Margaret and Rob Berude
Subject: Re: Luke - Deposit refund - reply from Rob & Marg - Australia 4 Wheel Drive Rentals
Hi Rob, Thanks for following up.
There were a lot of charges on the credit card related to the trip so it took some time to go through them all and check.
From the email received from Maui they only took the $1.00 imprint.
Then I cant see any other charges.
So it looks like we're all good.
Thanks again for your assistance on what was a really memorable trip.
Kind regards, Luke

>From: Mick C
Sent: Thursday, 3 June 2021 10:25 AM
To: [email protected]
Subject: A great adventure
Greetings Rob
Maree and I returned home yesterday.
We had a great adventure and really nothing went wrong.
The Adventure Camper Van was just right and served its purpose that was to get us there and in a fair degree of comfort.
The journey was exciting including crossing running rivers and streams.
Sightseeing was great!
Glad that we did it and we would like to thank you for your efforts.
We still have to close up with Apollo so I may still come back to you with some further feedback but not till next week..
Take cate and we hope that you can return to Australia soon.
Regards Mick

From: David I
Sent: Wednesday, 28 April 2021 5:33 PM
To: Margaret and Rob Berude Cc: [email protected]
Subject: Re: David - APOLLO - 4wd URLs - 2nd email from Rob & Marg www.australia4wdrentals.com Hi Marg and Rob Thanks so much Very excited about this trip Cheers
David Sent from my iPhone

From: Ivan C
Sent: Wednesday, 21 April 2021 10:33 AM
To: Margaret and Rob Berude
Subject: Re: Ivan - Cancellation - email from Rob & Marg www.australia4wdrentals.com
Thanks Rob & Marg.
I really appreciate the help you gave us - even if we ended up not making a booking.
I'll be sure to remember you guys for any other future plans we or our friends have when visiting the Territory. Cheers, Ivan.


Thanks Rob, I would be very pleased if you can add something along the lines of the following to your "Clients comments page".
From: C. Glenn B
Sent: Wednesday, 9 December 2020 9:26 AM
To: Margaret and Rob Berude
Subject: Re: Hi Glenn Written Permission
Thanks Rob, I would be very pleased if you can add something along the lines of the following to your "Clients comments page" .
I am delighted to have the opportunity to enthusiastically endorse Rob and his company.
Rob was able to provide excellent advice and guidance, and did so even though there was no possibility for him to receive any financial remuneration. His first-class expertise and experience shines through!
His willingness to ensure people are well informed, and have a safe, and enjoyable holiday is extremely impressive.
I have no hesitation in wholeheartedly recommending him to others!
THANK YOU Rob. Glenn BThanks again GLenn

Hi Glenn Appreciated from Marg and myself. I know you allowed to publich your full name but we actually don't but appreciate the guesture.
Regards Rob

From: Tony M
Sent: Friday, 29 May 2020 6:02 PM
To: Margaret and Rob Berude Cc: [email protected]
Subject: Re: Tony: 2nd Refund from Apollo - email from Rob www.australia4wdrentals.com
Hi Marg and Rob. Thanks very much for all your hard work on this. The second payment has hit my bank account.
Not sure when, but we will certainly have another go at the WA holiday in the future. And you will be our first choice for a 4WD. Cheers,
Tony and Karen


We have many more reviews but limited time for Rob to post them all

-----Original Message-----
From: Nigel NZ
Sent: Thursday, 22 August 2019 9:43 AM
To: [email protected]
Subject: Testimonial
Hi Rob
We would like to thank you for going out of your way to arrange our 4 wheel drive holiday from Darwin to Broome at such short notice for us.
We had a great trip and without your behind the scenes help it would never have happened.
We will definitely be recommending your company to anyone who is thinking of booking a 4wheel drive holiday from the Northern Territory.
Nigel & Lee From New Zealand Sent from my iPhone



From: Pat S Australia
Sent: Tuesday, 23 July 2019 1:53 PM
To: Margaret and Rob Berude
Thank you Rob, you are a dead set NT legend and a wealth of knowledge. Nice talking to you. J and I shall sit down and work out a bit of a plan and let you know, we will catch up for a beer one day Pat



From: Dean C Australia
Sent: Monday, 22 July 2019 9:03 AM
To: Margaret and Rob Berude
Subject: Re: Request for 4wd car and camper tralier as we just discussed June 2020
Hey Rob, you're a star, that's for doing your best. Nice to talk to you. Hopefully we can catch up when I'm in the Top End. Cheers Dean

 

From: Richard B Australia
Sent: Sunday, 21 July 2019 5:48 PM
To: [email protected]
Subject: Re: Quote: Britz Outback 4WD: Darwin, Jun 2020 - Broome, 2020 (Standard)
Hi Marg and Rob, Thanks so much for all of your guidance and assistance to date, we have really appreciated it.
It's always a bit of an unknown when you're booking from a distance and such a long time out from the trip.
I am guessing we will be speaking again! Thanks again. Richard

� From: Karen V. in Canberra
Sent: Saturday, 20 July 2019 8:21 AM
To: Margaret Chong
Subject: thank you
Hi Rob and Marg, Thank you so much for booking our 4WD for our Broome to Perth trip. We arrived home yesterday and it was a fabulous holiday.
David and I just wanted to thank you for all your work in booking this for us, and we are so pleased it came off in the end.
NW WA is amazing and we will go there again sometime in the next few years.
Hopefully you will still be around to do our bookings! Cheers and thanks again, Karen



� Sent: Friday, 19 July 2019 10:37 AM
To: Margaret and Rob Berude
From: Pir Victoria
Subject: RE: Pir - 4wd Safari LC - from www.australia4wdrentals.com
Rob & Marg Thank you so much for your help & support & patience!
We had such a great time exploring the NT, and had no dramas with the car or Britz Really appreciate your time & effort & for making the trip happen for us Cheers Pir



� Sent: Saturday, 19 January 2019 3:07 PM
To: [email protected]
Re: Hi Nat - here are lots of links to help with yur trip and the 4wd car hire link regards Rob and Marg
Thanks heaps Rob and Marg, That is really helpful. So many places to see.




� From: Madlen Germany
Sent: Wednesday, 10 July 2019 1:36 PM
To: 'Margaret and Rob Berude'
Subject: David & Madlen - Reply email from Rob & Marg @ www.australia4wdrentals.com
Hello Marg and Rob, I am sorry that it took me so long to send this email. I attached the signed final booking confirmation and I hope we are all good to go then?
Yes thank you very much for the phone number, I think we�ll do that!
And also thanks for all your travel information you sent last week. We will have a look definitely! :)
Thank you very much for your help and support, we are very grateful for that.
Kind regards Madlen and David

� From: Danielle W
Sent: Tuesday, 16 July 2019
To: Margaret and Rob Berude
Subject: Re: Hi Danni Apollo - Last Minute Payment from Marg - Australia 4 Wheel Drive Rentals
You're the best. I very much appreciate you keeping me in the loop with the transactions. It means alot to me. Have a lovely day.
From: Danielle W
Sent: Tuesday, 16 July 2019
To: Margaret and Rob Berude
Subject: Re: W Danielle - Information sites - 3rd email from Marg
Hi Rob, You are indeed awesome. Thanks so much. Please book.
All this info is fabulous. Much appreciated. Regards, Dani



� From: Viva F
Sent: Monday, 15 July 2019 7:20 PM To: Margaret Subject: 2020
Hi Rob and Marg Had a great time in the NT! (our Maui Motorhome hire) Now considering the Gibb River Road, July 2020.
My husband and I drove Darwin - Broome a long time about. Is there a 4WD that sleeps 5, that is okay to use on the unsealed road?
We loved the six-berth Motorhome but understand it's not okay for the Gibb River Rd. All 5-seater 4WDs seem to have people sleeping on ground in tents? Regards Viva F




� From: Kate Gall (2 replies)
Sent: Monday, 1 July 2019 11:04 AM
To: Margaret and Rob Berude
Subject: Re: G Katherine - Information sites
Wow! Thanks so much Rob & Marg for the abundance of information.
We'll look forward to wading our way through it and decide which sights/ experiences we should prioritise.
Thanks again for being so efficient and helpful!
Most appreciated. Kind regards, Kate G



� From: Lauren D'A
Sent: Monday, 1 July 2019 12:02 PM
To: Margaret and Rob Berude
Subject: Re: NT Time 12:46 pm
Lauren Please keep your phone open Albert is ringing you back with a solution in next 45 minutes I just finished ring him for a while regards Rob from www.australia4wdrentals.com -
Lauren - APOLLO 4wds
Hi Rob, Thank you so so much! Albert has called and they will have a vehicle to us this afternoon / evening. Whatever you did it made the difference.
We really, truly appreciate it! Thank you, Lauren and Christian
Sent from my iPhone



� From: Amedeo R
Sent: Monday, 27 May 2019 3:50 PM
To: Margaret Chong-Berude
Subject: Amedeo R Darwin -Darwin Jun 12-18 from Marg and Rob www.australia4wdrentals.com (Season 2019-2020)
Thanks for all you're help and knowledge of the territory
It was a pleasure helping you Amedeo regards Rob



� From: Chris S
Sent: Wednesday, 15 May 2019 5:47 PM
To: Margaret Chong (Edited)
Dear Marg and Rob, Thank you all very much for your strenuous efforts to help Re: the quotes you've worked hard to put together for me.
Thank you very much indeed for your efforts!
Kind regards, Chris
� From: Christina B Sent: Thursday, 9 May 2019 1:13 PM
To: Margaret Chong Subject: Re: Christina - wonderful news - regards Rob and Marg B PAR3Y-O
regards Rob Australia4WheelDriveRentals (www.australia4tours.com)
Those guys are really excellent and the tour as such is amazing. Best part of the trip! Cheers, C
It was amazing - thanks!!!
Gesendet mit meinem iPhone



Sometimes we can't find availability though we still look for options and try our best
� From: Jeroen
Sent: Saturday, 4 May 2019 7:31 PM
To: Margaret Chong
Thank you for the email and the phone call very nice of you to take the time and much appreciated. My own silly fault for leaving this so late.
Cheers again and hope in the future we can make this happen.
Regards, Jeroen. Sent from my iPhone

� From: Sean D
Sent: Friday, 26 April 2019 11:48 AM (Edited)
To: Margaret Chong Cc: [email protected]
Subject: Re: D. Sean - 4wd X-Terrain - Follow-up from www.australia4wdrentals.com
Margaret & Rob . I am grateful for your help, and especially your call and extra advice, Rob. I truly appreciate the time you took. sean




� From: Nat E
Sent: Saturday, 19 January 2019 3:07 PM
To: [email protected]
Re: Hi Nat - here are lots of links to help with yur trip and the 4wd car hire link regards Rob and Marg
Thanks heaps Rob and Marg, That is really helpful. So many places to see.




� From: Karen in Victoria
Sent: Sunday, 13 January 2019 3:17 PM
To: Robert Berude Subject: are you still doing 4WD rentals?
Hi Robert, It's been years since you helped us with renting a 4WD to visit Kakadu. At that time we discovered that your Mum and Dad used to know my mum and dad.
You were most helpful with helping us organise a 4WD camper.
This time we want to go Perth to Broome or vice versa for 3 weeks in June/July. Just touching base first to see if you are still doing this stuff. Cheers and thanks, Karen in Victoria - Author

We sure are still in business Karen - so long since we chatted and it's great to hear from you Rob



� From: Joel & Wendy .au
Sent: Monday, 16 July 2018 4:34 PM
To: Margaret Chong Subject: RE: GERNS Joel - 7day Trip Note - email from Marg @ Australia 4 Wheel Drive Rentals
Hi Margaret, Thankyou for arranging the vehicle for my trip to Cape York. The car was great and everything went exceptionally well. We had a puncture which Britz reimbursed me for no questions asked, with the insurance covering the cracked windscreen and again no problems with Britz.
I was disappointed in the fact we had booked a few months in advance with the camping requirements for five people and we were lucky that we inquired that everything was there before we left as they had only supplied one tent which was supposed to sleep 4, which would have been a very tight squeeze and uncomfortable for 4 adults. They had also only supplied bedding and supplies for 4 people. While they quickly supplied what was short they were unable to supply an extra tent and we had to purchase a tent from BCF on our way to Cape York. They authorised me to purchase the tent and they have already reimbursed me the funds on our return. While this was a bit of a downer at the beginning of our trip, I will still use Britz again and I would highly recommend yourselves to other people. Thankyou Joel Gerns




� From: Melanie Kleinoth
Sent: Monday, 10 July 2017 4:25 PM
To: Margaret Chong
Cc: [email protected]
Subject: Re: KLEINOTH Melanie - 4wd Trailfinder - offer from www.australia4wdrentals.com
Hi Margaret,
Thank you very much for your time on the phone earlier to discuss the rental in detail. I have entered my details and looking forward to our trip. Your customer service skills are outstanding - 5 stars!
Kind regards Melanie Kleinoth
Sent from my iPhone




� From: Scotchmoor, Lyn H Sent:
Sunday, 9 July 2017 10:47 AM
To: Margaret @ Australia 4 Wheel Drive Rentals
Subject: RE: SCOTCHMOOR Lyn : Trip Note - email from Marg @ Australia 4 Wheel Drive Rentals
Hi Margaret, I just wanted to thank-you for all your help in organising the 4WD Toyota Hilux for us. Due to a range of reasons we left our booking to the last minute and if it wasn't for your assistance we may have not something as suitable as the Toyota Hilux. I was quite stressed leading up to the trip but your assurance and support helped in alleviating this. We are back home now and we had a great and memorable holiday. Thanks again Lyn Scotchmoor




� From: Liesbeth dj
Sent: Monday, 8 August 2016 9:56 PM
To: Margaret Chong Subject:
Re: Michael & Liesbeth: E-Ticket: PNTK5 - from Marg @ Australia 4 Wheel Drive Rentals
Hi Marg, Just a quick email to let you know how much we LOVED the tour!
We all enjoyed every minute of it. Rick is a great tour guide and a real asset to your company. We are very happy the tour went ahead even though it wasn't fully booked, this is great service.
We will be back for another tour, the Kimberleys is next, hopefully in 2017! Would it be possible for you to pass a message on to Rick at all? I sent him a picture in a message on Facebook but I don't know if he checks it. Could you perhaps let him know it is there?
Also while we were at Florence Falls we found a camera on the rocks which had been retrieved from the bottom of the pool.
It had a memory card in it still and Mick would like to let Rick know that he got it working and we could see all the holiday pics of a young couple.
They lost the camera in April 2015 when they jumped off the rocks into the pool (last picture :-)
But we can do better than that! We created a page on Facebook and started a search for these people....and we found them today!!
A true needle in a haystack. Amazing right? Thanks again and we will be in touch again for our next trip. Kind regards, Liesbeth




� From: Louise D
Sent: Thursday, 6 August 2015 2:42 PM
To: [email protected]
Subject: RE: Louise from Rob and Marg
Hello Rob and Marg
My sister and I loved having the Apollo-It was not quite as large as we feared and it was very comfortable and drove well. We loved driving the back roads off of the Stewart highway. What a great country and you have so many wonderful parks. Our only regret is that we needed more time. The campgrounds were fun because there were a lot of nice people who would tell us places to visit. Thank you, Louise



� From: Gary and Leanne W
Sent: Monday, 11 May 2015 1:42 PM
To: [email protected]
Subject: RE: To Gary W from Rob and Marg re Darwin 4wd hire suggestions 13-18July
HI Rob
Thank you for your assistance and understanding.
I have spoken with our friend in Darwin and he is taking a week off to join us so we will not require a vehicle.
Once again, we greatly appreciate your generosity with information and holding these vehicles and also have found the website to be very useful. We will post a very positive comment on Trip Advisor regarding your website and services and hope that we can use your services again in the future, this time with much more time to prepare. Kind Regards Gary W



� From: Kathryn J Australia
Sent: Saturday, 13 December 2014 3:27 PM
To: Marg
Subject: Re: Kathryn J
Marg, Just to let you know that the maps arrived yesterday.
Thank you very much. Regards Kathryn



� From: Ren� de G
Sent: Monday, November 24, 2014 4:53 PM
To: [email protected]
Subject: FW: Deliver the Car in Perth
Hi Rob, We had a fantastic trip from Darwin to Perth. We could never had a better car than this.
The last thing we need te do is deliver the car in Perth.
Kind regards, Kim and Ren�



� From: Ren� de G
Sent: Wednesday, December 03, 2014 9:26 PM
To: [email protected]
Subject: RE: Hi Kim and Ren� from Rob Australia4wdrentals
Hi Rob, Off course you can use the foto's for the website. I wil send the photo's to you. If you need a better of bigger quality just let me know. Would you please let us know if when the photo's are used for the website, so we can have a look? Kind regards, Kim and Ren�
Thanks Kim and Rene they will be on our facebook asap so appreciated. https://www.facebook.com/Australia4wdrentals



� From: Rene de G (Netherlands)
Sent: Monday, November 03, 2014 12:07 PM
To: [email protected]
Subject: Re: To Rene de G and Kimberley to Rob and Marg
Hi Rob and Marg, The trip is going really good so far.
Thanks for the books you send us.
They are really helpful!
The car is amazing en drives super.
Kind regards Kim and Ren�



� From: Mirjam & Peter Switzerland
Sent: Friday, October 10, 2014 4:50 AM
Subject: Re: Thurs 5.24pm - Mirjam & Peter to Rob at Aust4WDRentals 4wd rooftoptent next 2015
Hi Rob, Hi Nathan
Thank you very much for all the details and your support, much appreciated. We understand now that there is a camper for us available. This is great, it seems to be a very good product with many nice feature, all you need for visiting all the beautiful National Parks in Australia, and also great service on your side. Therefore we booked today directly over your website.
Best regards
Mirjam & Peter



� From: Stan
Sent: Tuesday, 21 October 2014 2:26 PM
To: [email protected]
Subject: Re: 2wd Maui Beach
Email from www.australia4wdrentals.com
Hi Marg Thanks for the email much appreciated hope you got the signed copy ok, thank you to you both for the excellent service. Regards, Stan.



• From: Chris Z - Aussie
Sent: Monday, September 29, 2014 12:07 PM
To: [email protected] Cc: [email protected]; [email protected]
Subject: Re: Z Chris: - from Marg @ Australia 4 Wheel Drive Rentals
Hi Marg and Rob
Thanks so much for all your assistance we had a absolute ball for past 10 days from Uluru to Darwin.
Returned the Camper today.
Now relaxing for our last night at the Novatel on the Esplanade.
We have many great shots from Uluru to Darwin and happy to share with you.
Best Regards Chris Z



� SC: acknowledgement - Aust4WDRentals
To Australia 4 Wheel Drive Rentals - Sent: Thursday, 9 June 2011 12:50 AM
hi guys just wanted to let you know that the 4wd Britz Bushcamper is fantastic!!!!!!!!!!!!!! my son and I are having the time of our lives. been traveling up the coast from perth and have been able to get to places we never thought we would .. what a fantastic country this is . thanks again for all your help with the booking .. cheers SC (Privacy Clause name removed for courtesy of the client)



� To Australia 4 Wheel Drive Rentals
Sent: Thursday, 11 August 2010 7:47 PM
Hi Marg and Rob, Well we have now been back in UK for 3 or 4 days and are just getting over the jet lag. Pam and I wanted to thank you both for all the excellent arrangements made via your 4 wheel drive company and for helping so much with the additional information, leaflets, maps and booklets covering the Northern Territories. It all helped to make our holiday a very memorable one. We can certainly recommend NT as an exciting place to experience Australia in a vastly different and adventurous way from the southern states. Most of all having such an experienced holiday arranger as you made all the difference to the smooth and seamless transitions of our journey through the National Parks. We are attaching a couple of photos (which don't show us at our best, thanks to Rob's generosity with the wine), to remind you of the superb meal rounding off our holiday in Darwin. It really was very kind of you and once again we would like to thank Marg and you Rob for all your help. We will have no hesitation in recommending you to any of our friends who are contemplating a holiday in Australia and particularly the NT. Best wishes, Richard & Pam England



� Dear Rob and Marg, How are you both?
To Australia 4 Wheel Drive Rentals - Sent: Friday, 23 October 2009 5:04 PM
When first planning our camping trip we spoke to various Rental companies who specialise in hiring out 4WD campers and motorhomes. However, from our first phone conversation with Rob and Marg of Australia4wheeldriverentals in Darwin we felt assured that they were the ones we could trust to organise all the necessities and finer details,so that we could fly in from QLD one day ,and embark on our two weeks of travelling and camping along the Gibb River Road the next. We were not disappointed!
Not only was everything efficiently organised for us, Rob and Marg were so helpful in the weeks leading up to our arrival,sending us interesting maps and books,answering our many questions and helping with practical local advise-all in such a friendly and good natured manner .Their generous welcome and assistance on arriving in Darwin was just wonderful. We would have no hesitation in recommending Rob and Marg to anyone planning to hire a vehicle to explore the TopEnd.
kindest regards, Glen and Barb W. Qld
Photo's of Glen and Barb with Rob and Marg at the sunset markets in Darwin July 2009. Aldo Glen and Barb's 4WD Maui camper at Windjana Gorge WA.


� To Australia 4 Wheel Drive Rentals - Sent: Wednesday, 21 October 2009 9:34 AM
Dear Rob, Pretty pictures of our Maui van at various spots along our trek. The journey was fantastic, the vehicle perfect, (what a beast) and your Hema book ideal.
Thanks so much for your help in making this journey memorable. We'll be in touch again. Best wishes Lyn
You're welcome to use the photo's.
The 1st is Brooklyn Conservancy, the 2nd is Jowalbinna near Laura & the 3rd is Weipa Caravan Park.
That coffee sounds good.
Lyn H


� To Australia 4 Wheel Drive Rentals - Sent: Wednesday, 26 August 2009 10:47 AM
Hello (Cape York terip in a Maui 4WD)
We are back in NZ after having a great trip in the land cruiser�.a bit challenging at times but a good adventure and well worth the effort. Thanks for your help in all of this.
Regards from Christine S

� To Australia 4 Wheel Drive Rentals - Sent: Wednesday, 22 July 2009 10:54 AM
Subject: Re: To Andy and Mary - Darwin photo's of Wharf and East Point
Dear Rob and Marg what a sensational couple you guys are. your random acts of kindess to us were absolutely sensational thankyou so much guys. hope.life at the top end is good for you both. keep on reaching for the stars. you look a very handsome couple.
Keep in touch.
Kindest regards and thanks, Andy and Mary

� To Australia 4 Wheel Drive Rentals - Sent: Monday, 20 July 2009 11:36 AM
Hi Rob
Just letting you know we had a wonderful wonderful trip.
Our pick of the spots was Gunlom..swimming in the waterhole above the falls I'm giving your contact to a friend who is planning a trip to NT next year.
Regards Sandy H

� To Australia 4 Wheel Drive Rentals - Sent: Saturday, 18 July 2009 12:05 PM
Dear Rob and Marg
Just a note to let you know that our trip to the Kimberley was everything we had wanted. The only extra thing we needed was more time there but we still managed to fit in everything, including a visit to friends in Kalumburu. Thank you for all your assistance.
Gael W.

� To Australia 4 Wheel Drive Rentals - Sent: Friday, 26 June 2009 4:13 AM
Dear Rob, Great, thanks.
We'll give you a ring when we're in Darwin, to come and collect an outback guide. Thanks again for all your fantastic help during the past few months. See you in a few weeks.
Regards, Brigitte

� To Australia 4 Wheel Drive Rentals - Sent: Friday, 26 June 2009 1:50 AM
Hi Rob, I just received your package.
The booklet about the Gibb River Road is awesome, lots of information and GPS coordinates.
Thanks of lot. Cheers Lionel

� To Australia 4 Wheel Drive Rentals - Sent: Tuesday, 5 August 2008 9:23 AM
Hi Rob, I wanted to thank you for taking the time to secure for us a 4WD during an extremely busy time in the Territory, when it seemed there was none to be had! The extra information that you sent to our home prior to the trip proved invaluable and was a great tool to familiarise ourselves with the area. The vehicle was exactly as you said it would be, and we could not have asked for a better 4wd to suit the needs of my 15 yr. old son and myself. The recommendations that you made of other companies to deal with were spot on!
Thanks again for all of the 'extras' that you did to make our relatively short holiday even more enjoyable. I have no hesitation in making the highest recommendation regarding your company and the excellent level of service and care provided by you and Margaret! Hope to see you again later this year with the rest of the family! Pat M Qld Aust.

� To Australia 4 Wheel Drive Rentals - Sent: Wednesday, 7 November 2007 1:44 PM
Hi Rob & Marg
Just a quick thank you for your work on our hire for the 4WD Camper for Fraser Island. The boys at Brisbane Britz were fabulous, nothing was too much trouble for them, a special thanks to Peter for his help! We were lucky enough to get a 2007 model Landcruiser with only 20,000 Km's on the clock and a nice V8 under the bonnet, the thing was an absolute beast, nothing could stop it, and we did try a couple of times. I have attached a couple of pics that you might like for your records or website, hope you can use them. Thanks again, and we will be in touch soon for the next adventure!!..... thinking a motorhome in Cairns....
Cheers Brett - Queensland

� To Australia 4 Wheel Drive Rentals - Sent: Saturday, 3 November 2007 2:54 AM
Hello Bob,
What can I say?? WOW!!!!! Not had time to digest it all yet but, price permitting, I think you gotta customer . Never come across customer service at such a high level in all my life and I feel I am qualified to judge as I spent 3 years as a Senior Executive Lounge Agent at Manchester Airport. Many, many thanks. I will certainly be in touch. You have a great Weekend too,
Martin - Lancashire, England
Martin has now booked with us on Sunday, 11 November 2007 2:10 AM

� To Australia 4 Wheel Drive Rentals - Sent: Friday, 14 September 2007 7:50 AM
Dear Rob & Marg
We hope you had a good weekend in Kakadu NP ... Most of our freinds can not even start to imagine what means to cope with the Kimberly ...we are proud to send you our concise album of this part of our trip ... Due to your help & our devotion ... we managed to do it with much fun & satisfaction ... Your heartly warmth welcome in Darwin showing us around and inviting us to your home were really unexpected & overwhelming ... We do not take it for granted ... We hope you will soon find the time to be our guests in Israel... We have returned the Britz car with no problem ... On the way we had minor problems with the Fridge & with ignition ..dwelt with reasonably ... We got as well the Europecar Ford Station car as booked ... We are now at the Seabreez - Best Western, in Exmouth Wa, hoping to continue successfully, our 90 days around Australia Adventure ... as planned! Thanks again & keep in touch ... Kind regards - David & Carmela - Israel

� To Australia 4 Wheel Drive Rentals - Sent: Thursday, 23 August 2007 7:38 PM
Dear Rob
Carmela & me thank you again for the wonderful goodwill you showed ... it is hardly expected with In online transaction ... We are looking forward to meet you ... Australia got, already 12 points ...Thanks to you,from any of our friends we tel this story to! an advise:
Kind Regards David - Israel � To Australia 4 Wheel Drive Rentals - Sent: Friday, 24 August 2007 3:09 AM
Dear Rob thanks for your support at this last moment crisis. This on line booking ,is more than I expected ,when everything seemed unsolved ... Now I can start packing for 90 days ... I have barely 6 hours till the taxi to the Airport wil be honking ... After 48 no sleep hours I am so adrenalined that i do not feel tired ... Eventually it will grab me in the 30+ flight hours ahead ... Thank you both David - Israel <



� To Australia 4 Wheel Drive Rentals - Sent: Sent: Thursday, 2 August 2007 5:35 PM
Dear Rob and Margaret
Just to inform you that we arrived safely to Perth. We had a wonderfull time all the way with no major problem. Beautifull landscape and campsite. We are now in Paris and back to "real" life. Here is our address in case you pass by Pascal P (sorry folks private) It was a pleasure to meet you guys. All the best Pascal



� To Australia 4 Wheel Drive Rentals - Sent: Wednesday, 23 May 2007 5:57 AM
Hi Rob, We arrive in Darwin on Friday 29th of July at 04.30am coming from Singapore. We will stay at the Mirambeena Resort. The rest of the day, I think we will need to recover from the flight and we'll be wandering around the city center and getting our first impressions of Australia. I think it will be great to go to Parap Market on Saturday morning. I've seen some photos of it and I think it will make a great impression to us. So picking us up at the hotel, getting some impressions of the market and then dropping us off at the Maui Depot will be a great start of the Saturday. We will stay then another night at the hotel and leave on Sunday.
Note: from Rob: Andr� and his wife spent all day with us at Parap and I must say they are an incredible couple. As a science teacher in Holland Andr� just loved Kakadu
Thanks! and regards, Andr� V - Holland

� To Australia 4 Wheel Drive Rentals - Sent: Monday, 8 October 2007 4:02 PM
Dear Rob
We have just returned home after a terrific week in Darwin & Kakadu and our hired vehicle that you organized for us was even better than expected, thanks to the refrigerator which we were not expecting!! The child seat was just what we ordered and our French visitors were most impressed with everything. Many thanks for all your organizing efforts and we will certainly recommend you to anyone else we know going your way.
Kind regards, David & Merrie - Darwin, Australia

� To Australia 4 Wheel Drive Rentals - Sent: Monday, 27 August 2007 9:13 PM
Hi! We do really appreciate your help and the interest you showed into solving our problem, talking to the Britz manager and taking our experience to heart, we are also very glad that the Britz understood our unpleasant experience. After all that happened and the way they managed it, we consider it a very serious company, and if we plan to travel again to Australia we will definetely choose your company to help us finding a vehicle and the Britz motorhome will be our first choice. We thank you very much for the rtime you spent to investigate into all this matter. Best regards Tiziano, Chiara and Jessie - Italy

� To Australia 4 Wheel Drive Rentals - Sent: Monday, 6 August 2007 2:37 PM
Hello Rob
All went really well with the campervan and everything happened as organised. Thank you very much for your help with this booking. I know you went above and beyond and it was appreciated. Will definitely use you next time we are in Darwin and am very happy to recommend your company.
Regards Dianne C

� To Australia 4 Wheel Drive Rentals - Sent: Friday, 3 August 2007
Rob, Just a quick note of thanks. Everything went off very well and the Britz Bushcamper was first class. I appreciated the style of service you provided and will recommend you to anyone who gets inspired by my NT stories. Thanks for your help and friendly service.
Regards, Alan S - Sydney

� To Australia 4 Wheel Drive Rentals - Sent: Monday, 23 July 2007 9:22 PM
Dear Rob
Didn't get to see you in Darwin...we only just made it back in time to jump on the plane to Sydney! Wanted to let you know that we had a fantastic time. The Britz vehicle stood up to the test of the Michell Falls, Mornington wilderness camp and Gibb River Road. After cancelling the 4WD course Britz organised for Tony to have a few instuctions on 4WDriving on the beach at Broome and the fellow was great apparently ( I was not there). Our kids loved it and it will go down as one of the best holidays we've done! Thanks for all your help in organising the trip and looking after us!
Best regards, Caroline and Tony M - Australia

� To Australia 4 Wheel Drive Rentals - Sent: Sunday, 26 August 2007 7:03 PM
Hi Rob, Off we'll go in a couple of hours; train + plane = Oz. See you very soon. Thank you very much for your entire and so heartly assistance. Seeing you very soon now, Kind regards Jean Georget
Hi Rob, So great is your proposal. Thank you. Well we'll follow the programme. After the customs checking is completed I'll give you a phone call and take a cab. By the time being it might be round 7am. So kind of you to invite us for breakfast. As you ask we'll have an Aussie fashioned continental breakfast. Looking forward to meeting you very soon now
Kind regards. Jean G - France

For years Rob and Marg has had the same motto to business offer the best service possible 24 hours a day



� Sent: Thursday, 8 May 2003 5:25 PM Robbie... How are you ? I hope you are well... Last year you may or may not recall, but you were instrumental in making my families trip to Oz a great success... and I hope at sometime to be able to ask for your help again...and spend some more time in your wonderful country...
Bruce - England



� To: [email protected] Sent: Sunday, 12 August 2007 9:39 PM To: [email protected]
Hey! Rob/Margaret: Sorry this has taken as long as it has getting to you.
I wanted to write you guys to thank you so much for the great trip you set up for us last month and the very courteous and kind treatment you provided while we were in Darwin.
Our travel with Dave through Western AU was amazing! We visited five centers, Waringarri, Warmun, Warlayirti, Mangkaja and Mowanjum and I purchased incredible aboriginal art which is on its way to the east coast.
I also want both of you know that I�m talking to my Director of Sales, Stacey K, about the possibility of having her travel to Darwin in October and then on to the five centers I visited during my trip. She would have limited time so probably would have to fly from Darwin to these centers. Since you guys are experts in the travel industry I thought it might be useful to run this by you first; maybe you can give us some advice on the most economical way to do this. Also, I�m hoping that we can continue to keep in touch as I firmly believe that the amazing work that is being produced by Aboriginal artists in the AU is going to gain a very, very wide audience here over the next several years.
Warm regards, Ron USA


� To: [email protected] Sent: From: Saturday, 30 June 2007 11:50 PM
Dear Rob
Thanks for the reply to our adventure tours letter. Heres the best pic I have of our time spent in Darwin with you and Marg. The ones in the restaurant were unfortunately very dark. keep in touch. Were getting lots of rain here but our feet are dry!
Regards Natalie and Mike - England




� To: [email protected] Sent: Monday, 5 November 2007 6:13 PM
Hi Denise and Margaret,
This is just a short email to thank you both for the most enjoyable Central Australia Highlights Tour you organised for the four of us during the latter part of September. My wife and I are safely back in the UK and my brother and his wife are safely back in Canada. Long after we had finished the tour individual members would recall one of the many highlights on the three day tour. All the guides were brilliant but special mention must go to 'Shortie' and the tour to Palm Valley. His knowledge of the Outback made the trip very memorable. Sadly we did not do the rim walk at Kings Canyon but in view of the temperature that day it was in our best interests not to do it. Keep up the good work and thanks once again.
Best Wishes, Paul & Fenola L also from Judie and Andrew L - England



� To: [email protected] - Sent: Thursday, 4 October 2007 3:08 PM
Hi. I would just like to say thankyou for a fantastic tour. I recently (Wed � Fri) went on a 3 day 4wd tour to Kakadu (tour guide Shane). Myself and the rest of the group were hoping to catch up with Shane after the tour to say a few words about the tour and a big �thank you� for the experience he gave us. I have traveled all over the world and have to say that this was the most inspiring and emotionally overwhelming trips I have ever done. It was extraordinary � I feel quite overwhelmed when thinking about it and being back to �normal� life feels surreal. I have lived in Australia all my life and feel only now I have some understanding of her true history and beauty. Thank you for providing this experience�it is something that will live with me and has inspired a deeper connection and interest in this beautiful country. We had all hoped to catch up with Shane to express our deepest gratitude for this experience. If you could forward on this message and a sincere thankyou. His passion for his work, his knowledge of aboriginal history and culture, and the person that he is, made this such an extraordinary experience. Sincerely and deeply, thank you.
Kirsty - Australia



� To: www.australia4tours.com - Sent: Tuesday, 3 July 2007
Hi! Please pass this email on to whoever gathers the feedback on the tours. I have had the BEST 5 days (as did every single person on our tour) doing the TOP END SAFARI with Guide Karl Abele from June 28th until July 2nd. Really, words fail me. The guy works SO hard and not once was anything but cheerful, smiling and very relaxed. This had a positive effect on the whole group and everyone loved it and will recommend ADVENTURE TOURS to friends. I work in the cultural exchange industry and meet thousands of potential tourists to Aus each year, and will be telling them about the awesome adventures that await in Kakadu. Cheers to ALL!
Lois Australia



� To: [email protected] - Sent: Wednesday, 5 September 2007 2:40 AM
To: [email protected] Subject: Re: E-Ticket: A1825 Overnight Uluru Camping Safari (AYB2) - from Australia 4 Wheel Drive Rentals
Hi Just wanted to send an email to say my trip to Uluru was great... The guide at Uluru - Jason - was also great .... knowledgeable, social, informative, fun - one of the better guides on my Aussie adventure... I have to say it was one of the best parts of my trip to AUS.
Thx much!!!!!!!
Edyta -New York



� To: [email protected] - Sent: Sent: Thursday, 10 May 2007 8:18 PM
Rob
Sorry it took me so long to get back to you. Computer was brokjen down for last several weeks. First I wanted to thank you for the fantastic vacations we had at Ayers and in Kakadu. Obviously two completely different experiences. First on Kakadu. The passion of David for his land, his black friends and thei culture, the quality of his tour is just phenomenal. His tour not only met our expectation but also lead us to ask for more. So we have now to think about a longer tour in the Kimberley..... Not sure David would survive 10 days with my kids...... Altogether, a verry safe and verry well managed organization, great humour, fun for kids, and a fantastic mate. Second on Ayers. Completely differnet tour. Good value for the money. Great outdoor desert exprience, but little gained in terms of local culture. Not sure we coiuld have expected much more from Ayers, so overall probably best way to discover the place. Last, your advices were spot on. Your tours were well price. Your support and follow up on tour status was much appreciated. You and your team are doing a fantastic job in helping traveling in a land that is full of surprises. As you can see, a great experience overall Thank you. Say hello to David from Beatrice, Tigran, Samuel, Audrey, and Olivier D.
We will definitelly get back in touch once we line up our next tour in the territory. Say next year....
Olivier D - Australia






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